Phone numbers and email addresses for many common topics and customer service are listed below. For general information, or if you aren't sure which program or office you need to contact, you can email us at [email protected].
Note: All media inquiries from reporters should be sent to the DEC press office at [email protected].
If you are lost in the woods or see a forest fire, contact the Forest Rangers:
1-833-NYS-RANGERS (1-833-697-7264)
To report non-emergency violations of environmental law or natural occurrences, contact an Environmental Conservation Officer.
| Name | Phone Number | |
|---|---|---|
| Sporting License Sales – Purchase a hunting or fishing license by phone, online or in-person at a license issuing agent. | 1-866-933-2257 | n/a |
| Sporting License Office – M-F, 8:00 a.m. - 4:00 p.m. (for issues with hunting and fishing licenses) | 518-402-8843 | [email protected] |
| Hunter Education (for class and certificate information; 24-hour voice mail) | 1-888-HuntEd2 (1-888-486-8332) | [email protected] |
| Camping Reservations (or visit Reserve America for online reservations) | 1-800-456-CAMP (1-800-456-2267) Teletype (TTY): 1-800-304-1265 | [email protected] |
| Conservationist Magazine (Subscriptions, Mon - Fri, 8a.m. - 4p.m.) | 1-800-678-6399 518-402-8047 | [email protected] |
| Bureau of Wildlife (for wildlife questions; or check the statewide office directory for your local wildlife office) | 518-402-8883 | [email protected] |
| Giant Hogweed | 845-256-3111 | [email protected] |
| Special Licenses | 518-402-8985 | [email protected] |
| Injured wildlife - Use this link to find a licensed wildlife rehabilitator near you. | n/a | n/a |
| Nuisance wildlife - Use this link to find a licensed nuisance wildlife control operator near you. Note that these are businesses who would charge a fee for the service. | n/a | n/a |
| Name | Phone Number | |
|---|---|---|
| Freedom of Information Law (FOIL) (request copies of many of the Department's files & records) | 518-402-9522 | [email protected] |
| Environmental Notice Bulletin (ENB) | 518-402-9165 | [email protected] |
| Access for Persons with Disabilities | 518-402-9295 | [email protected] |
| Name | Phone Number | |
|---|---|---|
| ECO Hotline (24-hour, toll-free hotline for reporting environmental violations) | 1-844-DEC-ECOs (1-844-332-3267) | [email protected] (for non-urgent violations) |
| Spill Hotline (24-hour, toll-free hotline for reporting oil or chemical spills) | 1-800-457-7362 (within NY State) (518) 457-7362 (outside NY State) | n/a |
| Inspector General Hotline (24-hour, toll-free hotline for filing complaints) | 1-800-DO RIGHT (1-800-367-4448) | n/a |
| National Response Center (for federal reporting of chemical or oil spills) | 1-800-424-8802 | n/a |
| Office of Internal Investigations (for complaints regarding DEC employees) | 518-402-9147 | [email protected] |
| Name | Phone Number | |
|---|---|---|
| Pesticide Applicator License | 518-402-8748 | [email protected] |
| NYS Water Well Driller program | 1-877-472-2619 | [email protected] |
| DEC Regulations (contacts listed by division) | n/a | n/a |
| Permits (listing of DEC program contacts) | n/a | n/a |
| Name | Phone Number | |
|---|---|---|
| Air Quality Hotline (24-hour service for air pollution warnings, especially during ozone season - April to September) | 1-800-535-1345 | [email protected] |
| Radon Testing (through NYS Department of Health; M-F 8:30 a.m. - 4:45 p.m.) | 1-800-458-1158 | [email protected] |
Both Environmental Conservation Officers and Forest Rangers protect New York's natural resources and people. Environmental Conservation Officers enforce New York's Environmental Conservation Laws, including those relating to environmental quality, hunting, fishing and trapping and protection of natural resources. Forest Rangers organize and conduct wildland search and rescue missions, prevent and suppress forest fires and act as stewards of public lands.
If you are having trouble finding a person to help you, you can contact DEC's Bureau of Public Outreach at [email protected] or 518-402-8044.
Get in touch with us by mail at:
New York State Department of Environmental Conservation
625 Broadway
Albany, New York 12233-0001
