DEC is committed to providing meaningful access to all services, information, and recreational opportunities available to New Yorkers and visitors with Limited English Proficiency (LEP). Read DEC's Language Access Plan (PDF) for more information on actions DEC takes to ensure access to services for LEP New Yorkers. For further assistance, call us 518-402-8028 for free interpretation and translation services.
New York State Language Access Law
New York State's language access policy requires Executive State agencies that provide direct public services to offer interpretation services in the language requested and provide important forms and documents in at least the top twelve most common spoken languages in New York State, in addition to English. This helps the State to overcome language barriers to public services and programs for people with LEP.
The top twelve languages are: Spanish, Chinese, Russian, Yiddish, Bengali, Korean, Haitian Creole, Italian, Arabic, Polish, French, and Urdu.
Right to File a Language Access Complaint
If you feel that we have not provided you with adequate interpretation services or have denied you an available translated document, please complete our complaint form to give us your feedback.
The information that you provide on this complaint form will help improve the State's language access services. This form asks you to provide your contact information so that we can inform you about what we are doing to respond to your complaint. All personal information included in your complaint will be kept confidential.
